Условия использования
1. Scope
These terms govern the use of Moorgen | Smart Kilit Sistemleri. Purchases are additionally governed by the Pre-information Form and Distance Sales Contract shown and accepted during checkout.
2. Intellectual property
Texts, images, logos and designs belong to Smarttek Teknoloji İthalat İhracat Sanayi ve Ticaret Limited Şirketi or its licensors and may not be reproduced without permission. Product trademarks belong to their owners.
3. Acceptable use
You must not use the site unlawfully, compromise its security or overload it with automated tools.
4. Accuracy
We try to keep information current; in case of an obvious error in price, stock or product information we will inform you and, if you wish, cancel the order with a full refund.
5. Ordering guide
- Choose the product and option and add it to the cart; installation is a separate, separately priced option.
- Enter your contact, delivery and billing details at checkout; you can review the summary and go back to correct them before ordering.
- The Pre-Contractual Information Form and Distance Sales Agreement, filled with your order data, are shown at checkout; you cannot order without ticking the acceptance box.
- Card data is entered directly on the licensed payment institution's secure screen; bank transfer details are shown on the order page.
- The order confirmation and the accepted contract texts are e-mailed to you and kept by us for 10 years; you can ask for a copy at any time.
The contract language is Turkish. Prices include VAT; extra charges such as shipping or installation are shown separately in the cart and any charge not shown is not payable.
6. Liability
Except for intent and gross negligence (Turkish Code of Obligations art. 115), Smarttek Teknoloji İthalat İhracat Sanayi ve Ticaret Limited Şirketi does not guarantee uninterrupted or error-free operation. Your statutory consumer rights remain unaffected.
7. Governing law and disputes
Turkish law applies. For 2026, disputes below TRY 186.000 may be brought before the provincial or district consumer arbitration committee where you reside or where the transaction took place. Disputes at or above this amount go to the consumer court; mediation is mandatory before filing a lawsuit (Law 6502 art. 73/A). You may also sue in the consumer court of your own place of residence (art. 73/5).
Member account terms: Membership Agreement.